Steps for ServiceNow Integration

This guide will walk through various steps to enable ServiceNow based change approval process for individual project and/or pipeline executions.

Step-by-step guide

Step 1 is always necessary. Step 2 and 3 talk about controlling individual project deployments and Step 5 talks about controlling entire release execution.

1. Define ServiceNow instance.

2. Create external approval requirement on necessary folder, configurations will be inherited by all projects under this folder and it’s sub-folders. See Creating/Editing an External Approval.

3. Now you are ready to submit deployment for project.

4. You can also configure change management at Release level and use External Approval Gate in specific stage of pipeline.

Related articles

• FlexDeploy Service Management Integration series

• Lifecycle Management with FlexDeploy & ServiceNow