Capture logs for memory issue

Owned by Chandresh Patel
Last updated: Aug 29, 2022 by Karl Henselin
1 min read

Problem

If FlexDeploy is responding very slow due to memory issues, provide following details to support team.

Solution

See details below on what is needed by support team.

  • ​Provide exact FlexDeploy version.

  • Indicate application server type - Tomcat or WebLogic.

  • Provide all server logs including flexdeploy, gc and out files.

  •  

  • Provide output of following 3 commands.

ps -ef | grep java sar free -m

  • Generate heap dump - use command shown below.

jmap -dump:live,file=/var/tmp/heapdump <pid>

  • Provide three thread dumps at least 10 seconds apart (change # to 1, 2, 3 in command shown below)

jstack -l <pid> > /var/tmp/threaddump_#.txt

Support team will provide location where heap dump files can be uploaded.

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