Capture logs for application issues

Owned by Chandresh Patel
Last updated: Aug 11, 2022 by Karl Henselin
1 min read

Requesting logs for general application issues with Tomcat application server.

  • Provide all server logs including flexdeploy*, gc*, localhost* and catalina.out files.

  • The easiest way to get them is through the UI, but you could also get them from the server itself.

  • Also, indicate the exact time of the issue in your response to support ticket.

  • Provide output of following 3 commands.

ps -ef | grep java sar free -m

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