When a project request or pipeline gate is in the Pending Approval status, a defined person must approve the request before it is submitted for execution. In such cases, the approving persons are notified via email that they have a pending approval task.
These users will access the Tasks screen in FlexDeploy by selecting Tasks from the menu.
FlexDeploy Administrators will see all approval tasks (even if they are not assigned to their group) and approve/reject all tasks.
The Search Tasks search box searches for the given search text in the following fields:
Approval Group Name
Assignee
Action By Name
CMS Ticket Number
Gate Name
Override By Name
Pipeline Name
Project Name
Project Version Name
Release Name
Step Name
Task Id
Workflow Request Id
Workflow Execution Id
Additionally, there are drop down searches for Environment, Task Type, Task Status, and a toggle for My Tasks.
To approve a request, click the Approve or Thumbs up button. To reject a request, click the Reject button. The +Person button assigns the task to yourself.
See also - Approve or Reject with Email Reply
Note regarding External Approval Tasks
Approval tasks generated from External Approvals are generally not intended to be approved through FlexDeploy. They are intended to be managed within the external system itself. However, the tasks can be approved here in the event that the linkage is somehow broken with the external system. Note that approving the task in FlexDeploy will leave the task in the external system as pending approval.