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To create a Teams Account Instance, select the Messaging tab, and click thebutton. To edit an existing Instance, Click on an Instance row from the list.

Enter values for the fields as described in the figure below.

Selection of the Provider type dynamically prompts for properties required for that Provider. 

Field Name

Required

Description

Instance Code

Yes

Short name for the Instance.

Instance Name

Yes

A long display name for the Instance.

Provider Type

Yes

Microsoft Teams and Slack are the supported Messaging Instance Types. Once the Messaging Instance is saved, this cannot be modified.

Description

Yes

A description of the Instance.

Active

Yes

Whether or not the Instance is active in the system. Defaults to "Yes".

Microsoft Teams Client ID (String)YesClient ID of Application from Azure portal.
Microsoft Teams Client Secret (String)YesClient Secret of Application from Azure portal.
Microsoft Teams Tenant ID (String)YesClient ID of Application from Azure portal.
Microsoft Teams Username (String)YesUsername in Microsoft Teams.

Microsoft Teams Password (String)

Yes

The Password for provided Microsoft Teams Username.

Click the Save button to save the changes. Optionally click the Apply button to save the changes, but remain on the current screen until the Cancel the button is clicked.

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