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Security allows users to add an extra layer of protection by setting up two factor authentication

What is Two Factor Authentication

Two-factor authentication (2FA) is a security process that requires users to provide two distinct forms of identification before gaining access to FlexDeploy. Typically, this involves a combination of something the user knows (like a password) and something the user possesses (like a code provided by an authenticator or sent to their phone) to enhance the overall security and reduce the risk of unauthorized access.

By default, 2FA is not enabled for a new user. Each user must opt into 2FA by configuring it in the user’s profile.

Configuring Two Factor Authentication

In order to start using 2FA for a given user perform the following:

1️⃣ Login into FlexDeploy normally and navigate to your Profile → Security

2️⃣ Click the Enable Two Factor Authentication button and enter your password (the FlexDeploy user who is currently logged in).

3️⃣ Setup your external authenticator application by scanning the provided QR code with your phone or device. Alternatively, if scanning is not possible or it does not work, copy the shared key and manually configure your authenticator using the key,

When manually configuring the authenticator make sure of the following:

  • The generated code is 6 digits long

  • The period is 30 seconds

  • HmacSHA1 is used as the hashing algorithm.

These parameters should be the default for most authenticators. All other options are up to you.

4️⃣ Enter the current code from your authenticator and click “Save”. If the code is valid, the popup will close and snack message will say 2FA is successfully configured.

At this point, your next login with the current user will prompt for 2FA code after successfully providing username and password. Every login will require 2FA code unless Remember Device is checked.

Remember a Device

2FA Remember Device in Two-Factor Authentication (2FA) allows users to bypass the second authentication factor on trusted devices for 30 days. With this option, users can experience a more seamless login experience on their trusted devices while still maintaining a strong level of security.

1️⃣ In order to remember a 2FA login, enable the checkbox on the 2FA login (when the code is entered).

2️⃣ Remembered devices will always display on the users profile → security. You may revoke all or some devices if desired. Users should do this should they lose their phone or any registered device.

FAQ

Help I lost my authenticator device. How can I login?

As long as your FlexDeploy user has a valid email associated, email settings are configured in FlexDeploy to send mail, and you have access to the email, then you can still login.

From the 2FA prompt, click “recovery code” and then click send “new recovery code”. You should receive an email shortly with your 2FA recovery code which you can enter on screen to login. Beware the recovery code will only last a short period of time.

Once you have logged in with the recovery code you should either disable 2FA in your Profile or reconfigure it with a new device.

Does 2FA work with LDAP?

Yes and setup is the same.

Does 2FA work with SSO?

Short answer is no. FlexDeploy does not handle the login portion when Single Sign On is enabled and, therefore, we cannot provide 2FA. Check with your SSO provider for 2FA or MFA functionality.

When Single Sign On is enabled, the 2FA still works for a local FlexDeploy user. To use local FlexDeploy user, you need to use the direct login URL.

Can FlexDeploy send the 2FA code to my phone or email instead?

This is on the roadmap and is not currently supported.

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