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Provide all server logs including flexdeploy*, gc*, localhost* and catalina.out files. See example of logs folder below.
The easiest way to get them is through the UI, but you could also get them from the server itself.
Also, indicate the exact time of the issue in your response to support ticket.
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Provide output of following 3 commands.
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ps -ef | grep java sar free -m |
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