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  • Provide all server logs including flexdeploy*, gc*, localhost* and catalina.out files. See example of logs folder below.

  • The easiest way to get them is through the UI, but you could also get them from the server itself.

  • Image Added
  • Also, indicate the exact time of the issue in your response to support ticket.

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  • Provide output of following 3 commands.

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Filter by label (Content by label)
showSpacekb-troubleshooting-article
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@20d7db
falsesortmodified
typeshowSpacepagefalse
reversetruelabels
typepage
cqllabel = "kb-troubleshooting-article" and type = "page" and space = "FD52"
labelskb-troubleshooting-article
Page Properties
hiddentrue

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