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To create a new template, click Create or copy an existing out-of-box template or another custom template for an event. 

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Field

Description

Template Name

The name of the template.

Events

Associate an event for the template (e.g. Workflow Request Completed). You can also assign more than one event to the same template.

Email Subject

The script to be used for email subject for the event(s).

Email Body

The script to be used for email body for the event(s).

Payload

The payload is used in the code editor to give suggestions of what variables and methods are available when accessing the $payload variable, as this will vary depending on the event. If more than one event is associated to this template, use this to switch between the selected events.

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