Work items is FlexDeploy’s custom solution to issue tracking where tasks, issues, stories, etc.. are abstracted into generalized “work items”. Work items can be created and managed natively in FlexDeploy. Use work items to provide traceability, context, and the ability to share progress and status of your items across the delivery lifecycle.
For implementation setup see Issue Tracking page. More specifically, instructions to create integration between FlexDeploy and external Issue Tracking System (Github Issues, Gitlab Issues, Jira Issues, etc..) see FlexDeploy Work Item Integration. If the external application you want to integrate with is not supported out the box, then instructions are also there to create a custom ITS configuration. It will also show how to configure the folder or project so it is ready to link build/deploy executions to a work item.
Creating a work item
Quickly create a new work item by clicking the plus icon on the navigational bar and selecting “Create Work Item”. Alternatively, create a work item from the work item screen which can be accessed from the menu or searching “Work-Item”.
The following popup will open where you can provide a name and type. There are also optional fields for a description, assignee, and tags. Assignee can be used to show ownership of the work item (i.e. whom will be completing the work for the work item) and tags provide a visual way to search for the work item. Once the work item is created it will display in the work items table.
Viewing / Edit a work item
You can view or edit any work item on the work-items screen. Additionally, from the a project execution, any previous execution which was linked to a work item contain a direct link to the work item aswell.
When viewing or editing a work item you will be provided with the work item number. The work item number (i.e. 4309 in the example below for the internal ITS system) is used to associate this work item with a build or deployment execution.
Activity - Builds and deployments are stored in the Activity section. Work item updates such as status changes or uploaded attachments will display here aswell.
Comments - A message can be added to the work item on build or deployments which would display here. The message itself is customized on the project.
Attachments - A relevant files can be added to the work item in this section such as a design document or data. Previews for the attachments are available if the file type is supported.
Commits - If the project is configured for source control, then commits or revisions will display here. The id marked #1 is a link back to the build execution summary and the hash number marked #2 is a link to the commit in the external source control provider if it is supported (i.e. For Git, this would be a Github, Gitlab, Bitbucket commit url).
