Capture logs for application issues

Requesting logs for general application issues with Tomcat application server.

• Provide all server logs including flexdeploy*, gc*, localhost* and catalina.out files.

• The easiest way to get them is through the UI, but you could also get them from the server itself.

• Go to Menu → Admin Operations

  Open

  

  Select Change Log Level Operation and Change Log Level to FINEST

  Open

  

  Select View and Download Logs Operation and Download Last 24 Hour Logs

  After Downloading, Make sure to Change Log Level to INFO

• Also, indicate the exact time of the issue in your response to support ticket.

• Provide output of following 3 commands.

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