FlexDeploy - ServiceNow Plugin Guide

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Last updated: Jul 19, 2018 by Karl Henselin
The FlexDeploy ServiceNow plugin can be used to interact with a ServiceNow instance. The ServiceNow instance must be configured in Topology before the plugin operations can be used.
The getCurrentChangeRequest operation requires the 4.6.02 release of FlexDeploy or newer. The other operations should work on older versions of FlexDeploy, perhaps back to 4.5, but have not been tested on those older versions.
  

Key Features

  • Can call get record (by sys_id) or get records (with query parameters) or put record (by sys_id)
  • Updates existing records in ServiceNow
  • Returns the entire response as well as up to 5 data points from within.
  • Can be used in Json or XML mode.


 Plugin Operations


The following macros are not currently supported in the footer:
  • style