The getRecord operation retrieves a single record from a ServiceNow table. You must pass in the table name and sys_id of the record you want to retrieve to use this operation.

This operation will return a single result that is not in an array.

You must configure at least one ServiceNow Instance to use this operation.

Environment/Instance Properties

Property Name	Property Code	Required	Description

Project Properties

Property Name	Property Code	Required	Description

Inputs

Input Name	Input Code	Required	Description
ServiceNow Instance Code	FDSN_INSTANCE_CODE	Yes	The instance Code of the ServiceNow Instance created under Topology that you will connect to. The URL, PORT, USERNAME, and PASSWORD are taken from the instance.
Request Media Type	FDR_REQUEST_MEDIA_TYPE	Yes	Choose to return the data in JSON or XML format. If you select JSON, then use JSONPATH notation in the path expression inputs (see https://github.com/json-path/JsonPath) If you select XML, then use XPATH notation in the path expression inputs.
Table Name	FDSN_TABLE_NAME	Yes	The ServiceNow Table that you want to retrieve records from (e.g. change_request)
sys_id	FDSN_RECORD_SYS_ID	Yes	This is the sys_id of the record in ServiceNow.You will likely need to perform a getRecords operation first to find the sys_id to GET.
Fail workflow if http response code over 200	FDSN_FAIL_IF_HTTP_CODE_OVER_200	No	If true, any http code over 200 will fail the step and the workflow.
Path Expression 1	FDSN_PATH_EXPRESSION_1	No	Use XPATH or JSONPATH notation to return part of the response back to the workflow as `FDSN_OUTPUT_1`. See `FDR_REQUEST_MEDIA_TYPE` for more information
Path Expression 2	FDSN_PATH_EXPRESSION_2	No	Use XPATH or JSONPATH notation to return part of the response back to the workflow as `FDSN_OUTPUT_2`. See `FDR_REQUEST_MEDIA_TYPE` for more information
Path Expression 3	FDSN_PATH_EXPRESSION_3	No	Use XPATH or JSONPATH notation to return part of the response back to the workflow as `FDSN_OUTPUT_3`. See `FDR_REQUEST_MEDIA_TYPE` for more information
Path Expression 4	FDSN_PATH_EXPRESSION_4	No	Use XPATH or JSONPATH notation to return part of the response back to the workflow as `FDSN_OUTPUT_4`. See `FDR_REQUEST_MEDIA_TYPE` for more information
Path Expression 5	FDSN_PATH_EXPRESSION_5	No	Use XPATH or JSONPATH notation to return part of the response back to the workflow as `FDSN_OUTPUT_5`. See `FDR_REQUEST_MEDIA_TYPE` for more information

Outputs

Output Name	Required	Description
FDR_RESPONSE_CODE		Returns the integer HTTP response code such as 200, 400, 500.
FDR_RESPONSE_STRING		Returns the complete JSON or XML response from the ServiceNow instance.
FDSN_OUTPUT_1		Returns the value returned by `FDSN_PATH_EXPRESSION_1` if it is not null
FDSN_OUTPUT_2		Returns the value returned by `FDSN_PATH_EXPRESSION_2` if it is not null
FDSN_OUTPUT_3		Returns the value returned by `FDSN_PATH_EXPRESSION_3` if it is not null
FDSN_OUTPUT_4		Returns the value returned by `FDSN_PATH_EXPRESSION_4` if it is not null
FDSN_OUTPUT_5		Returns the value returned by `FDSN_PATH_EXPRESSION_5` if it is not null

Artifacts

This operation doesn’t consume or produce any artifacts.

Endpoint Selection

This operation will select all available endpoints associated to the environment/instance.

Endpoint Execution

This operation will execute on any one of the selected endpoints and will be random in the determination of which one.

Browser not supported