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Work items is FlexDeploy’s solution to issue tracking and much more where tasks, issues, stories, etc.. are abstracted into generalized “work items”. Work items can be created and managed natively in FlexDeploy. This feature is designed to help plan, track, and govern the tasks which are part of a release.

At a high level work items provide the following functionality. You can explore the child pages of this page to get into the details of the work items system

  1. Support traceability

    • Work items can be associated with builds and deployments and therefore tracked across the delivery lifecycle.

    • Each work item will have a status indicating its current place in your development process. You can define these statuses yourselves to match your business needs but by default a work item can have one of the following statuses:

      1. TODO

      2. DESIGN

      3. DEVELOPMENT

      4. TEST

      5. DONE

  2. Integration with external applications - Work items may link to issues from other third-party tools and in those cases provide bi-directional visibility with the external application and FlexDeploy.

    • FlexDeploy Work Items support integrations with Jira, Github, Gitlab, and Azure.

  3. Webhooks - @since 6.5.0.3 FlexDeploy introduced features to allow for custom Types, Statuses and Fields. There is Work Item Created and Work Item Updated outgoing webhook event as well for FlexDeploy Work Items. There are additional functions available for FLEXDEPLOY function which can be utilized from Webhook and Pipeline groovy scripts.

 

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