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Tickets is also associated to an Issue Tracking System from the source control change logs during a build for each project. The change logs are parsed based on the Ticket Number Pattern provided in the Project confirguration or Issue Tracking System setup page. You can define a single pattern or multiple separated by comma. For Custom Issue Tracking Systems, you can define the pattern inside your implementation class (parseTicketNumberFromChangeLogs is the method which should handle any additonal patterns needed by project)and do the parsing accordingly.
In the below picturepictures, you can see ITS- is the pattern setup for the project but the build request parsed additonal patterns like FD-, ZZZ- and Test- in the change logs. This was done inside the parseTicketNumberFromChangeLogs method within the custom implementation Groovy script.
