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Now run the following command to signal the thread dump. Run 3 times 10 seconds apart, changing # to 1,2,3 with each iteration.

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jstack

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 -l <pid> > /var/tmp/threaddump_server_#.txt

To generate the thread dump for an endpoint, similarly you must locate the PID for the JVM running the plugin operation.

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ps -ef |grep ExternalPluginServer

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Signal the thread dump. Run 3 times 10 seconds apart, changing # to 1,2,3 with each iteration.

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jstack

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 -l <pid> > /var/tmp/threaddump_endpoint_#.txt

Zip the .txt dump files and attach to the support ticket.

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