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The PUT operation updates a single record in a ServiceNow table. You must pass in the table name and sys_id of the record you want to retrieve to use this operation.

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Info

You must configure at least one ServiceNow Instance to use this operation.

Environment/Instance Properties

Property Name

Property Code

Required

Description





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Input Name

Input Code

Required

Description

ServiceNow Instance CodeFDSN_INSTANCE_CODEYes

The instance Code of the ServiceNow Instance created under Topology that you will connect to.

The URL, PORT, USERNAME, and PASSWORD are taken from the instance.

FDR_REQUEST_MEDIA_TYPEYes

Choose to return the data in JSON or XML format.

If you select JSON, then use JSONPATH notation in the path expression inputs

(see https://github.com/json-path/JsonPath)

If you select XML, then use XPATH notation in the path expression inputs.

Body PathFDR_REQUEST_BODY_PATHNo

The path to load a body as a file.

This data is patched into the existing object with the given sys_id. It does not need to be the entire object.

Only 1 of FDR_REQUEST_BODY_PATH or FDR_REQUEST_BODY should be supplied.

BodyFDR_REQUEST_BODYNo

This data is patched into the existing object with the given sys_id. It does not need to be the entire object.

Only 1 of FDR_REQUEST_BODY_PATH or FDR_REQUEST_BODY should be supplied.

Table NameFDSN_TABLE_NAMEYesThe ServiceNow Table that you want to retrieve records from (e.g. change_request)
sys_idFDSN_RECORD_SYS_IDYesThis is the sys_id of the record in ServiceNow.You will likely need to perform a getRecords operation first to find the sys_id to GET.
Fail workflow if http response code over 200FDSN_FAIL_IF_HTTP_CODE_OVER_200NoIf true, any http code over 200 will fail the step and the workflow.
FDSN_PATH_EXPRESSION_1NoUse XPATH or JSONPATH notation to return part of the response back to the workflow as FDSN_OUTPUT_1. See FDR_REQUEST_MEDIA_TYPE for more information
FDSN_PATH_EXPRESSION_2NoUse XPATH or JSONPATH notation to return part of the response back to the workflow as FDSN_OUTPUT_2. See FDR_REQUEST_MEDIA_TYPE for more information
FDSN_PATH_EXPRESSION_3NoUse XPATH or JSONPATH notation to return part of the response back to the workflow as FDSN_OUTPUT_3. See FDR_REQUEST_MEDIA_TYPE for more information
FDSN_PATH_EXPRESSION_4NoUse XPATH or JSONPATH notation to return part of the response back to the workflow as FDSN_OUTPUT_4. See FDR_REQUEST_MEDIA_TYPE for more information
FDSN_PATH_EXPRESSION_5NoUse XPATH or JSONPATH notation to return part of the response back to the workflow as FDSN_OUTPUT_5. See FDR_REQUEST_MEDIA_TYPE for more information

Outputs

Output Name

Required

Description


Returns the integer HTTP response code such as 200, 400, 500.

FDR_RESPONSE_STRING
Returns the complete JSON or XML response from the ServiceNow instance.
FDSN_OUTPUT_1
Returns the value returned by FDSN_PATH_EXPRESSION_1 if it is not null
FDSN_OUTPUT_2
Returns the value returned by FDSN_PATH_EXPRESSION_2 if it is not null
FDSN_OUTPUT_3
Returns the value returned by FDSN_PATH_EXPRESSION_3 if it is not null
FDSN_OUTPUT_4
Returns the value returned by FDSN_PATH_EXPRESSION_4 if it is not null
FDSN_OUTPUT_5
Returns the value returned by FDSN_PATH_EXPRESSION_5 if it is not null

Artifacts

This operation doesn’t consume or produce any artifacts.

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