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See details below on what is needed by support team.

  • ​FlexDeploy ​Provide exact FlexDeploy version.

  • Application Server Indicate application server type - Tomcat or WebLogic.

  • All Provide all server logs including flexdeploy, gc and out log files.

  • Provide output of following 3 commands.

Code Block
ps -ef | grep java
sar
free -m
  • Generate heap dump - use command shown below.

Code Block
jmap -dump:file=/var/tmp/heapdump <pid>
  • Three Provide three thread dumps - 10 seconds apart (change # to 1, 2, 3 in command shown below)

Code Block
jstack -l <pid> > /var/tmp/threaddump_#.txt

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