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You can reply to an approval request by either clicking on the links provided, or use the reply (with history) function of your email client. You may not compose a new email.
Reply Format
The format of a reply consists of an action, optional comments, and identification information which is not to be modified by the user.
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Approve This is an optional comment ******* You may add a comment after the word [Approve] on the second line above. ******* ******* Please DO NOT modify below this line. ******* Reference number: [00a514b6-d7b2-4600-a7cd-d88f1762ab81] |
If you use the reply of your email client, you can simply provide the action and optionally a comment on the next same line.
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Reject This will need to deploy later due to month end close |
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The comment is stored as a note with the approval in FlexDeploy. The comment must be a single line and be on the same line directly proceeding as the action. |
Security
All replies must be initiated from an email address which corresponds to a FlexDeploy user with the privileges to perform the requested action. If the requesting email address is linked to more than one FlexDeploy user, the first one with the required privileges is used to carry out the action. As the action is carried out on behalf of the FlexDeploy user, the audit information will be equivalent to if a user had logged in and performed the action in FlexDeploy directly.