Work items is FlexDeploy’s custom solution to issue tracking where tasks, issues, stories, etc.. are abstracted into generalized “work items”. Work items can be created and managed The FlexDeploy issue tracking system can be used for creat and manage work items natively in FlexDeploy. Use work items to provide traceability, context, and the ability to share progress and status of your items across the delivery lifecycle.
For implementation setup see Issue Tracking page. More specifically, instructions to create integration between FlexDeploy and external Issue Tracking System (Github Issues, Gitlab Issues, Jira Issues, etc..) see FlexDeploy Work Item Integration. If the external application you want to integrate with is not supported out the box, then instructions are also there to create a custom ITS configuration. It will also show how to configure the folder or project so it is ready to link build/deploy executions to a work item.
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track progress for bugs, features, requirements etc.
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High Level Features
Create and manage work items.
Work item is created with title, type, description, assignee, tags etc.
Work item can be updated with comments, attachments, it can be assigned to a user and it’s status can be changed. Work item fields (if present) can be updated as well.
Work item type can be changed as necessary.
Work item detail will show linked build/deploy executions, work item update history. In addition you can view comments, attachments and source code commits associated with it.
Link FlexDeploy or External work items with build and track it’s progress.
External issue tracking systems like Jira, GitHub, GitLab, Azure Boards etc. can still be used in addition to FlexDeploy issue tracking system. All work items are visible on Work Items page.
Work item details will be mostly similar for FlexDeploy or External work items, but more modification options are available for FlexDeploy work items.
Custom Types, Statues and Fields are also available. Please see Work Item Administration page to understand customization options.
Work Item Created and Work Item Updated outgoing webhook events are available for FlexDeploy Work Items.
FlexDeploy work item related methods(get, create, update, update field etc.) are available in FLEXDEPLOY function, which allows for more integration capabilities from Webhook and Pipeline groovy scripts.
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Creating a work item
Quickly create a new work item by clicking the plus icon on the navigational bar and selecting “Create Work Item”. Alternatively, create a work item from the work item screen which can be accessed from the menu or searching “Work-Item”.
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The following popup will open where you can provide a name and type. There are also optional fields for a description, assignee, and tags. Assignee can be used to show ownership of the work item (i.e. whom will be completing the work for the work item) and tags provide a visual way to search for the work item. Once the work item is created it will display in the work items table.
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Viewing / Edit a work item
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When viewing or editing a work item you will be provided with the work item number. The work item number (i.e. 4309 in the example below for the internal ITS system) is used to associate this work item with a build or deployment execution.
Work Item Core Details
Work item main details are shown below. You can adjust following details here.
Title
Assignee
Tags
Description
Status
Type
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Activity
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Tab
Builds and deployments are
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displayed on the Activity
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tab. Work item updates such as status changes or uploaded attachments will display here
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as well.
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Comments
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Tab
A message can be added to the work item on build or deployments which would display here. The message itself is customized on the project.
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Attachments
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Tab
A relevant files can be added to the work item in this section such as a design document or data. Previews for the attachments are available if the file type is supported.
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Commits
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Tab
If the project is configured for source control, then commits or revisions will display here. The id marked #1 is a link back to the build execution summary and the hash number marked #2 is a link to the commit in the external source control provider if it is supported (i.e. For Git, this would be a Github, Gitlab, Bitbucket commit url).
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