...
For Change Management Systems, the approval is created based on the ticket(s) associated to the deployment request. This association is either through a reference on the deployment request (either through the FlexDeploy application UI, or via the REST API), or due to auto-creation configured at the folder level. When the ticket is approved in the external system, the FlexDeploy approval task is automatically approved.
...
Tickets can also be assigned to packages.
...