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In the below pictures, you can see FLEXDEPLOY- is the pattern setup for the project.
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For Issue Tracking Systems which doesn't support prefix or pattern, you can add your custom parsing rule to extract the ticket numbers from change logs. For this, you can define the pattern inside your implementation class (parseTicketNumberFromChangeLogs is the method which should handle any additonal patterns needed by project) and do the parsing accordingly. In the below pic, the build request parsed patterns like FD-, ZZZ- and Test- from the change logs. This was done inside the parseTicketNumberFromChangeLogs method within the custom Groovy script implementation.
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