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When enabling email replies it is very important that you use a dedicated email INBOX for this purpose. FlexDeploy will monitor, process, and delete all emails from this INBOX. Do not use an INBOX which may be used for any other purpose. This must be a dedicated INBOX, as all emails will be deleted after being processed. |
Most approval notification provide Approve/Reject links at the bottom of the body, which will open the configured mail client with the reply template. All approvers must have a valid account on the FlexDeploy server so that security can be enforced.
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