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The Edit Template screen shows the Template Components from the copied template, . The header indicates it's a custom template.

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Field

Description

Template Name

Name of the new template

Events

Associate an event for the template (Ex. Workflow Request Completed). You can also assign more than one event to the same template.

Email Subject

The script to be used for email subject for the event.

Email BodyThe script to be used for email body for the event.
PayloadIf more than one event is associated to this template, use this to switch between the selected events

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Both Subject and Body will be able to reference the payload object related to an event. Using the shorcuts shortcuts, you will be able to access all the data associated to an event using the variable $payload. Below table shows the Events and associate payload objects.

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Info

Each payload object of an event holds a different set of data. Please use the link for each payload and go through the methods available to structure your HTML content for the template. You can always use the Preview and Send Test options to test and validate your script using the test data available.

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