User record must exist in FlexDeploy even for External Realm Users. This is necessary so that user can control Notification settings and allows Administrator to provide additional Security if necessary.

When users defined in External Realm logs in successfully first time, a new User record in created in FlexDeploy. At this point user is asked to provide various information like First Name, Last Name, Email etc. Password for such users is always managed in External Server. Once user provides necessary details, automatic logout will occur and user will have to perform login one more time. At this point, user will be granted access based on Realm Group Mapping configured by Administrator, which is explained later in this document.