A user record must exist in FlexDeploy even for External Realm Users. This is necessary so that user can control Notification settings and allows the FD Administrator to provide additional Security if necessary.

When users defined in an External Realm log in successfully for the first time, a new User record is created in FlexDeploy. At this point, the user is asked to provide various information like First Name, Last Name, Email etc. The password for such users is always managed by the External Server. Once the user provides the necessary details, an automatic logout will occur and the user will have to login one more time. At this point, user will be granted access based on Realm Group Mapping configured by the Administrator, which is explained later in this document.