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This is optional integration. See Realms for more details. You will need read only system user for setup along with details of user and group locations.
ServiceNow Integration
This is an optional integration. You will need read only user to access ServiceNow from FlexDeploy. As part of setup, we will enter user and password for ServiceNow in FlexDeploy instance. https://<org_identifier>.servicenow.com should be accessible from the host where FlexDeploy is installed.
Azure Boards Integration
This is an optional integration. PAT generated in the user settings should have Work Item Read access at the very least. dev.azure.com (test connection and work item details) and *.dev.azure.com (work item search in request form) must be accessible from the host where FlexDeploy is installed for the integration to work.