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JWT User Assertion requires an ssl certificate to be uploaded to ServiceNow and referenced in FlexDeploy. The key can be self signed or from a more trusted chain. Here is the link to the ServiceNow documentation

  1. Generate certificate

  2. Upload Java Key Store certificate

  3. Upload the crt file

  4. Configure a JWT signing key

  5. Application Registry

  6. Configure JWT Providers

  7. Update FlexDeploy ServiceNow configuration

1. Generate certificate

If you already have a public/private key and their keystore location feel free to skip this step.

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