New User Process

A user account must exist in FlexDeploy even for external realm users. This is necessary so that users can control notification settings and administrators can provide additional security, if necessary. Administrators can create external realm users from the Users page, or external realm users can login and create their own account.

When users defined in an external realm login successfully for the first time, they will be redirected to a new user page. There, the user is asked to verify various information like first name, last name, and email for their account. The password for such users is always managed by the external server. Once the user provides the necessary details, their account will be created, an automatic logout will occur, and the user will have to login one more time. At this point, the user will be granted access based on realm group mapping configured by an administrator, which is explained later in this document. If the new user isn’t mapped to any FlexDeploy groups at this point, they will be assigned the new user role configured on the System Settings page, if one exists.