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Configure JIRA ITSM Change Management Instance on your parent folder. Change management configurations are inherited by sub-folder and projects. This configuration will allow you to integrate JIRA Issues Jira ITSM tickets with your project buildsFlexDeploy deployment. See Configure Project for Issue TrackingChange Management on Folders for more details.Work Item pattern is optional if you plan to prefix work item numbers in commit message with #. If specific, this will used to parse source code commit logs for JIRA Issues

Linking Jira ITSM with FlexDeploy Deployments

If Auto Create Ticket, is not enabled, then user must specific the change ticket number on the deployment request. See https://flexagon.atlassian.net/wiki/spaces/FD65/pages/10125813121/Link+Change+Ticket+s+with+Deployments . Otherwise, Change Ticket field will be required in the deployment request form. When change ticket number is passed the ticket number is validated on the external application.