Work Items can be customized from the main Work Item screen on the Administration page to better fit your business needs. Work item types, statuses, and fields can be customized from the Administration section.
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Work Item Types
Work item type is a container for the work item. You can use types to group your work items together in a way that makes sense for your team or company. I.E. If the work item or to fix some defect in your code base, then “Bug” would make sense as the work item type.
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