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Info

ServiceNow Modules

Most common usage for ServiceNow is using the change request module, but other objects like service catalog request can be used by modifying the default GET, POST, and Nav URLs. If you plan to use a different module, for POST operation, use the tickets tab in the CMS configuration screen to add any additional fields required to create the object.

ServiceNow

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Available TICKET Variables

Within the script properties on the ServiceNow Instance. The following values are available to you via the TICKET object to use in your script logic. For example, TICKET.approval would return the approval value of the ServiceNow change.

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